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Frozen Pipe Thawing and Repair

A frozen pipe has not necessarily burst yet, which makes this the rare plumbing emergency you can still get ahead of. Open the affected faucet, apply gentle heat from the faucet end backward, and never use an open flame. Professional thawing typically runs $250 to $700, far less than the repair if it splits.

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How urgent is this? Urgent but not always after-hours. A frozen pipe that has not split is a problem you can often manage yourself. The moment water appears, it becomes a burst pipe emergency.

Typical cost: $250 to $700 nationally. Thawing alone sits at the low end. If the pipe split while frozen, add burst pipe repair costs. Frozen buried service lines are a separate and far more expensive category, and are often the water utility's responsibility rather than yours.

Warning signs

What causes it

What to do before the plumber arrives

What the plumber will actually do

  1. Locate the frozen section

    The plumber traces the run from the affected fixture backward to find the blockage, usually where the pipe passes through unconditioned space.

  2. Open the fixture and thaw from the outlet inward

    The downstream faucet is opened so melting water and pressure have somewhere to go, then controlled heat is applied starting nearest the faucet and working toward the blockage.

  3. Apply controlled heat

    Heat guns, heat trace, or pipe thawing equipment is used. Open flame is never appropriate and is a leading cause of house fires during cold snaps.

  4. Inspect for splits under pressure

    Once flow returns the run is watched under full pressure, because a split hidden by ice only reveals itself when the ice clears.

  5. Address the exposure

    Insulation, heat trace, or rerouting is recommended for the section that froze, since the same run will freeze again in the next comparable cold event.

Frozen pipes FAQ

How do I know whether a frozen pipe has already burst?

You usually cannot tell while it is still frozen, because the ice plugs the split. That is exactly why you should locate and be ready at the main shutoff before thawing begins. If water appears as flow returns, close the main immediately.

Should I leave faucets dripping during a cold snap?

Yes, for fixtures served by pipes running through unheated or exterior-wall space. A pencil-thin stream from the furthest fixture keeps water moving and relieves the pressure buildup that actually splits pipes. The wasted water costs far less than one repair.

How long does a pipe take to freeze?

Exposed pipe in a wall cavity can freeze in six to eight hours at 20°F, and considerably faster with wind driving into the cavity. Well-insulated pipe in conditioned space can survive days of the same weather. The exposure matters far more than the temperature.

My whole house lost water in a freeze. What now?

A total loss of water usually means the freeze is upstream of the house, at the meter or in the buried service line, rather than in an interior branch. That is normally the utility's side. Call your water utility first, since a plumber cannot thaw a buried main.

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